A WhatsApp button embedded in your website, but also Instagram stories, text messages, email campaigns, email signature, CRM, etc.

The API scores high points for both your customer service and business performance: It is also compatible with Windows, Mac OS, and GNU/Linux (under a free license). The WhatsApp Business API can easily be used on mobile, tablet, and computer devices, without the need for a web browser. It is designed for corporate customer services of small and medium-sized businesses to multinational corporations. The WhatsApp Business API is the most advanced business solution offered by WhatsApp. It is impossible to link it to a CRM, to your Instagram stories, to an email campaign, etc. The app can only be integrated with your website.You will need a business phone number to create an account, if you haven't already. Mailing lists are limited to 256 contacts.However, WhatsApp Business has several shortcomings: Companies that only exchange about 20 messages with their customers per day.ĭownloading WhatsApp for Business will allow you to create a professional profile, send automated messages, set up quick replies and organize conversations by topic.This is the basic WhatsApp Business version, aimed at the following audience: You can download the WhatsApp Business app for free on the Play Store (Android) and the App Store (iOS). So a little less than four years ago, Mark Zuckerberg's firm (who bought WhatsApp in 2014) launched two new business messaging services to complement WhatsApp Messenger, originally dedicated to private users: Discover WhatsApp Business API Distinguishing between the two professional versions of WhatsAppĪfter (almost) banishing text messages to oblivion with its mobile instant messaging, WhatsApp Inc.

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